U S E R   I N T E R A C T I O N   D E S I G N

Sylvia Allen designs imaginative, workable solutions that improve human performance. She converts customers’ ideas into realistic designs for applications, web apps, and websites. She is especially interested in rehabilitating existing designs that have taken a wrong turn.

I N F O R M A T I O N    D E S I G N

Sylvia Allen converts highly technical or specialized information dumps into useful, user-focused online publications. She understands the diverse communication needs of technical, management, marketing, and end-user customers. What is even more important, she is able to establish rapport with them all and reach agreement among them.

I N S T R U C T I O N A L   D E S I G N

Sylvia Allen creates effective, user-focused training tools and job aids. She identifies training needs and documents workflows. She produces web-based, multimedia, and print-based materials for tutorials, job aids, and classroom training, or whatever combination of tools will be most effective given the available resources.

All material on this site copyright © 2008 Sylvia Allen