INFORMATION DESIGN
PROFILE
  • Converts highly technical or specialized information dumps into useful, user-focused online publications
  • Understands the diverse communication needs of technical, management, marketing, and end-user customers
  • Establishes rapport with these very different customers and reaches agreement among them
  • Has over thirteen years’ experience in managing successful information design, instructional design, and performance support projects
RELATED TOOLS AND SKILLS
  • HTML authoring, either direct or using DreamWeaver or any of the other common tools
  • XML programming
  • Java programming: APIs, Swing/GUIs, servlets and JSP, taglibs, EJB, JavaDoc
  • Perl scripts
  • UNIX commands and shell scripts
  • FrameMaker, MS Word, Quark
  • RoboHelp, RoboHTML
  • Visio, Illustrator, PaintShopPro
  • ClearCase document management